A Practical Guide to Airline Customer Service

A Practical Guide to Airline Customer Service

A Practical Guide to Airline Customer Service

Colin C. Law / Colin CLaw

50,82 €
IVA incluido
Disponible
Editorial:
Universal-Publishers.com
Año de edición:
2018
Materia
Atención al cliente
ISBN:
9781627346931
50,82 €
IVA incluido
Disponible
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A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. This textbook is for anyone seeking a successful and rewarding career in the airline industry.

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