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The Only Thing That Matters

The Only Thing That Matters

Albrecht / Karl Albrecht

14,66 €
IVA incluido
Disponible
Editorial:
HarperCollins
Año de edición:
1993
Materia
Gestión y técnicas de gestión
ISBN:
9780887306396
14,66 €
IVA incluido
Disponible
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Sobre IBD

The man who single-handedly initiated the service management phenomenon in America poses a new challenge for businesses--how to incorporate a new commitment to the customer into their own business.

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